Frequently Asked Questions
Storage FAQ
Most facilities are accessible 24 hours a day. 24 Hour access can be granted as needed at any facility.
We provide flexible, month-to-month lease options, so you can stay with us as long or short a time as you need.
We offer easy, online bill pay at all of our locations. If you’re already a storage customer, just click the “my account” link at the top or bottom of any page to log in. We partner with StorEDGE to manage these logistics, so you’ll see their logo and name when you click through. Always feel free to call us if you have any questions!
A valid form of government-issued ID such as driver’s license, passport, or state ID. If you’re storing a vehicle, we’ll also need your license plate number and VIN.
For everyone’s safety, perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids are not allowed in our storage spaces.
All of our facilities are fenced and gated with keypad access. Most of our locations have 24/7 video surveillance, and personnel on-site every day. Some locations even have someone who lives on-site full time. Security is a big deal to us — please call us if you have any concerns.
You can upload your insurance information right here on our site. Click here to upload or contact your Property Manager directly if you need any help.
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